We’re Hiring!
Reception and Administration Officer – Colac

At Fennell West we are committed to delivering exceptional client service and long‑term financial guidance. As our team continues to grow, we’re looking for a friendly, organised and proactive Reception & Administration Officer to become the welcoming face of our firm.

Reception & Administration Officer – Full Time
Fennell West | Colac, VIC
Remuneration:  Commensurate with experience

About the Role This is a full‑time, client‑facing position ideal for someone who enjoys variety, takes pride in their work, and thrives in a professional environment. You’ll be the first point of contact for clients and play a key role in keeping our office running smoothly.

Key Responsibilities

• Warmly greet clients and manage front‑of‑house reception duties
• Answer incoming calls and manage email correspondence
• Schedule appointments and maintain the team’s calendar
• Prepare client documentation and assist with compliance requirements
• Support advisers and paraplanners with administrative tasks
• Maintain office supplies, filing systems and general organisation
• Contribute to a positive, supportive team culture

About You We’re looking for someone who brings:

• A professional, friendly and confident manner
• Strong organisational and time‑management skills
• Excellent written and verbal communication
• High attention to detail and accuracy
• Proficiency with Microsoft Office (Word, Excel, Outlook)
• A willingness to learn and grow within the financial services industry
• Prior experience in reception or administration (financial services experience is a bonus but not essential)

Why Join Us?

• Supportive, collaborative team environment
• Long‑term career stability
• Opportunities for training and development
• Modern office and a client‑focused culture
• Remuneration aligned with experience and capability

How to Apply If you’re a motivated, people‑focused professional who enjoys helping others and keeping things running smoothly, we’d love to hear from you.

Please send your resume and a brief cover letter outlining your suitability for the role.
Email:  [email protected]
Applications close:  Friday 26 June, 2026